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Ship a chatbot that answers from your data, not the internet

We build chatbots that answer from your own docs and data. Grounded answers with sources. No made-up facts. No thin wrapper around ChatGPT.

Hire Us on Upwork

Sound familiar?

Your support team answers the same questions every day
The answers are all in your docs. Nobody reads the docs. Your team answers the same ten questions on repeat.
GPT wrappers give wrong answers and lose user trust
You shipped a chatbot with no retrieval layer. It makes things up. Users catch it and stop using it. Tickets do not drop.
Your docs are scattered across Notion, Confluence, and PDFs
Your docs live in four places, written by three people, and go stale. Search returns the wrong page. Nobody can find anything.
You cannot tell if the AI is accurate
The chatbot is live. You have no quality scores or rejection rate. You learn about wrong answers when a customer complains.

What we actually do

We build the full RAG pipeline with evaluation built in from day one. The bot answers from your data, cites sources, and hands off when it does not know.

What's included

Document ingestion for PDF, Notion, Confluence, Markdown, or databases
Chunking tuned to your content and queries
Vector store on Pinecone, pgvector, or Weaviate
Hybrid search, semantic plus keyword, for accuracy
LLM grounding prompt with source citations
Confidence threshold that routes unsure answers to a human
Evaluation dashboards for accuracy, rejection rate, and latency

How it works

Ingest

We map your sources and build the ingestion pipeline.

Retrieve

We set up the vector store and tune search on your real queries.

Generate

We wire the LLM with grounding, citations, and handoff.

Evaluate

We benchmark accuracy and hand off with a live dashboard.

Pack Assist
8-week delivery, RAG + hybrid AI
Read the case study

Priced by document volume and integrations. Most projects ship in 4 to 8 weeks.

Frequently asked

Ready to get started?

Let's build your rag chatbot & knowledge system system

Hire Us on Upwork