Software Founders & Builders

Ship a real-time voice agent your users want to call

Production voice pipelines built with Whisper and ElevenLabs. Fast replies, live with customers from day one. Not a demo you shelve.

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The problem

Sound familiar?

Your voice demo sounds great but lags in real calls

A 600ms delay feels fine in a demo. At 1.2 seconds it feels broken. Without a latency budget, every call is full of awkward pauses.

Human call center coverage is expensive and does not scale

A 10-agent call center costs $400K to $600K a year. When volume spikes you hire or let calls queue. Neither works for a startup.

Off-the-shelf TTS sounds robotic and users hang up

Generic TTS voices trained on audiobooks do not sound like conversation. Users hear the robot at once and trust drops.

Transcription errors turn into wrong answers

If Whisper mishears a product name or number, the LLM answers with confidence on bad input. Without a correction loop, every miss costs trust.

The solution

What we actually do

A full real-time voice pipeline: Whisper for speech to text, ElevenLabs or Deepgram for voice, a fast orchestration layer, and a handoff to a human. Live and monitored from launch.

What you get

What's included

Whisper speech-to-text with noise filtering and punctuation

ElevenLabs or Deepgram voice matched to your brand

Orchestration layer targeting sub-800ms end-to-end response

Handoff to a human or ticket when confidence drops

Call transcript logging and error-rate dashboard

Load-tested deployment on your infrastructure

Handoff docs and 30-day post-launch bug cover

The process

How it works

Design

We map call flows, set a latency budget, and pick the STT and TTS stack.

Pipeline

We wire STT, LLM, and TTS into one fast loop with streaming and interruption handling.

Tune

We load test, measure P95 latency, and tune the voice until it sounds right.

Deploy

We ship, wire up monitoring, and document handoff paths so your team runs it without us.

Proof it works

Pack Assist

8-week delivery, RAG + hybrid AI

Read the case study

The offer

Priced by call volume and latency needs. Most integrations ship in 6 to 10 weeks.

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Common questions

Frequently asked

01Which TTS provider do you use?

ElevenLabs by default for voice quality. Deepgram when latency matters most. We recommend based on call volume and tone.

02What latency can we expect?

We target under 800ms end to end on a standard cloud setup. The exact number depends on your LLM, region, and utterance length.

03Can the agent handle interruptions mid-sentence?

Yes. The pipeline detects barge-in. A user can talk over the agent and it responds correctly, like a human would.

04What happens when the agent does not understand the user?

We set a confidence threshold. Below it, the call goes to a human or into a ticket, depending on your support setup.

05Does this work with our existing CRM or helpdesk?

Yes. We push transcripts and outcomes into your CRM or helpdesk via API as part of the build.

06Is TechEmulsion based offshore?

No. We operate through our US entity in Wyoming. Our team works in your timezone.

Ready to get started?

Let's build your voice agent integration system

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